Turkish Cargo starts chat-bot for customers

People can question the status of their deliveries 24/7 from chat-bot 

Turkish Cargo, a subsidiary of Turkish Airlines, started a chat-bot to allow customers to learn the status of their cargo 24/7.

The chat-robot, named Cargy, serves via WhatsApp in either Turkish or English, Turkish Cargo said in a press release last week.

Two more phases to come

“Cargy will offer the opportunity to inquire about rate details in its second phase in September and will provide other details related to the cargo in its third phase, which will go live in December,” the press release noted.

“Through Cargy you can inquire about the status of all of your cargo shipments at any time and check for flights that meet your requirements.” Turkish Cargo flies to over 300 destinations in 127 countries.

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